Depending on the age of your roof, leaks should be expected eventually. The sound of water droplets every homeowner is afraid to hear will make you run after your phone. What is surprising is that many times owners of relatively new roofs can face significant problems. Often times these problems are caused by poor workmanship. Choosing a reliable and honest redding roofing company can save you a lot of headaches and save money as you age.
You can’t control the weather but you can control who repaired or installed your roof. Begin the selection process by reviewing the contractor’s recommendations. Feel free to call for advice and ask good questions about your workmanship, customer service and financial management. Write your answer, as you may need to repeat the process for at least three contractors. Ask the contractor if they are licensed, bonded, and insured. (The rules vary from state to state) and ask for documents or evidence. Reputable contractors will be happier if you ask these questions. They want you to know their qualifications as they work hard to get them. The inevitable answer or the avoidance of the question may be a sign that you need to move on.
Contact your local Business Improvement Office or your state regulatory board and ask if there are any complaints about each contractor. If you find a complaint, it is up to you to decide whether the severity of the problem will affect your trust in the contractor. If the complaint is not directed to the BBB but is in the form of an online complaint or unflattering review, ask the contractor what you find. You can’t be sure if online reviews are real buyers or a fake competitor. BBB checks complaints while most online reviews are not for following reviews.
Choosing the best priced contractor is fine. But a much lower price compared to others may indicate less quality work. From improperly installed waterproofing to substandard shingles, there are areas where contractors can cut corners. Make sure you get a detailed quote or a written agreement, don’t rely on the promise. Read all warranty and warranty agreements carefully and on hand during the process to make sure you get what you expect. Some contractors are more than happy to take before and after pictures, so you won’t have to climb up to the roof to check out their work.
You need to make sure you are satisfied with:
* Workmanship and product quality
* Cleaning and politeness
* Completion date
Often times, a reputable roofing contractor will refer to each of the above points in a contract or sales agreement. However, if they’re not sure you ask to include everything promised in the deal.